Are you 18 or older?

Are you over 18?

Error

compare_arrows0

Delivery Information

Discreet Packaging

Edge Interactive Media is a strong advocate for personal privacy, and we do whatever it takes to preserve yours. We pack your order in nondescript envelopes and boxes, just like your everyday mail or packages. The only identifying marks are your mailing address and ours. The name “Edge Interactive Media” does not appear anywhere on the outside of your package.


Domestic Shipping Information

In most cases, orders are processed and shipped the next business day. You can determine your actual delivery time with the destination zip code during the checkout process.


USPS Standard Shipping
Delivered in the eastern United States in 2-3 business days.
Delivered in the western United States, Alaska, Hawaii, or US Territories in 10-14 business days. These orders are delivered by the United States Postal Service. Standard shipping can be used for any destination including PO/APO/FPO addresses.


Expedited
Delivered in the western United States within 1-2 business days.
Place your order before 2:45 pm (ET) Monday through Friday, and we will process your order that same day. These orders are delivered by the United States Postal Service.


International Shipping Information

Shipping rates can vary by country.  During checkout, you will see the specific shipping rates for your order before you place it. We are not responsible for any duties, customs, or taxes for orders shipped outside the United States. Orders will not be shipped until payment is received.


DHL Standard Delivery
Estimated delivery: 3 to 10 business days. Duties and taxes may be due upon receipt. Limited tracking.

DHL Priority Delivery
Estimated delivery: 3 to 10 business days. Duties and taxes included. Door to door tracking.

DHL Express Delivery
Estimated delivery:  2 to 4 business days.  Duties and taxes may be due upon receipt.  Door to door tracking.  

Shipping Exceptions
International orders might be delayed while they clear customs. DHL, and other carriers do not pick up or deliver on US holidays, which might delay your order. This will be noted when you checkout and in your online order status.


Shipping To Military Addresses

All U.S. military personnel are considered to reside in the United States, regardless of where they are stationed, for shipping purposes. Because of this standard, there are certain special guidelines you must follow to deliver an order to a military address. 


  • Address the package like normal with the recipient’s name and other information.
  • Instead of city, select either APO (Army Post Office) or FPO (Fleet Post Office)
  • Instead of state, select AA (Armed Forces Americas), AE (Armed Forces Europe & Middle East), or AP (Armed Forces Pacific).
  • Enter the zip code provided by the military
  • For Country, select the United States regardless of where the recipient is stationed.

    Because of military guidelines, we have to ship your order via the United States Postal Service.


Shipping To Military Addresses

All U.S. military personnel are considered to reside in the United States, regardless of where they are stationed, for shipping purposes. Because of this standard, there are certain special guidelines you must follow to deliver an order to a military address. 


• Address the package like normal with the recipient’s name and other information.
• Instead of city, select either APO (Army Post Office) or FPO (Fleet Post Office).
• Instead of state, select AA (Armed Forces Americas), AE (Armed Forces Europe & Middle East), or AP (Armed Forces Pacific).
• Enter the zip code provided by the military.
• For Country, select United States regardless of where the recipient is stationed.

Because of military guidelines, we have to ship your order via the United States Postal Service.


Backordered Items & Shipping Policies

If one of your items is backordered, it will be shipped separately on a later date via standard shipping and you will not be charged extra. We cannot ship free or backordered items by express mail. This is noted in your Order Status online. If you choose an express delivery option and none of the items in your order was shipped via that method, then we will refund you the difference.


Edge Interactive Media requires a signature for all orders that exceed $250 and for items that exceed $149.


Lost in transit

Any Product lost or damaged in shipping will be replaced at no cost to the consumer.